How to appeal?

The activity of the Commissioner augments existing means of defense of the rights and freedoms of citizens. The Commissioner does not replace those State agencies that are designed to defense and restore violated rights and freedoms. You should appeal to the Commissioner for Human Rights in the Russian Federation when all other legal options have been exhausted, but you are not satisfied with the decision made. In this instance, you can appeal to the Commissioner, by complaining over those agencies that, in your opinion, have incorrectly considered your case or have unlawfully refused to make a decision.

The Commissioner shall not consider appeals against decisions of the chambers of the Federal Assembly of the Russian Federation and legislative (or representative) agencies of State power of the subjects of the Russian Federation.

The Commissioner shall consider the appeals of citizens of the Russian Federation and foreign citizens and stateless persons (hereinafter: applicants) situated on the territory of the Russian Federation.

The filing of an appeal with the Commissioner for Human Rights in a subject of the Russian Federation shall not be grounds for refusing to accept an analogues appeal for consideration by the Commissioner.

An appeal (complaint, application) in a written form addressed to the Commissioner for Human Rights in the Russian Federation must be accompanied by copies of the decisions adopted with regard to his appeal considered in a judicial or administrative proceeding.

For more detailed information on the procedure for reception of applicants, the receipt of the appeal, its incoming reference details, the name of the unit responsible for its execution, please contact: (495) 607-19-22, (495) 607-34-67 from Monday to Thursday (9.30 am - 5.30 pm), on Friday (9.30 am to 16.15 pm).

Address: 101000, Russian Federation, Moscow, Myasnitskaya st., 47, room 115

 

Personal reception of applicants in the Office of the Commissioner for Human Rights in the Russian Federation

Before contacting the Commissioner for Human Rights in the Russian Federation, please carefully read the sections «How to appeal? " And «FAQs «.
At the personal reception of the applicants, the appeal to the Commissioner for Human Rights in the Russian Federation shall be submitted in writing with the obligatory attachment of copies of all decisions taken on it in a judicial or administrative procedure.
If the appeal contains questions, the solution of which is not within the competence of the Commissioner for Human Rights in the Russian Federation, the applicant will be explained to which state body, local self-government body or which official he should address.
You can get more information about the procedure for admitting applicants by calling:

(495) 607-19-22, (495) 607-34-67.
The personal reception of the applicants in the Office of the Commissioner for Human Rights in the Russian Federation is carried out in the presence of a document proving their identity at the address:

101000, Moscow, Myasnitskaya st., 47, room 115 (Krasnye Vorota metro station).
Reception of the citizens of the Commissioner for Human Rights in the Russian Federation works on weekdays:

Monday-Thursday from 10.00 to 17.00 (13.00–13.45 technical break);

Friday from 10.00 to 15.00 (13.00–13.45 technical break).

You can make an appeal to the Commissioner for Human Rights in the Russian Federation through the Internet reception on the official site of the Commissioner for Human Rights in the Russian Federation.

The personal reception of the applicants is carried out in accordance with the Federal Constitutional Law No. 1-FKZ of February 26, 1997 «On the Commissioner for Human Rights in the Russian Federation»

The applicants are admitted by qualified federal civil servants of the Office of the Commissioner for Human Rights in the Russian Federation, whose official powers are regulated by Federal Law No. 79-FZ of July 27, 2004 «On the State Civil Service of the Russian Federation» and their official regulations approved by the Commissioner for Human Rights in the Russian Federation.

Can I appeal to the Commissioner for Human Rights in the Russian Federation, if my complaint had already been considered by the commissioner for human rights in my region?

A complaint submitted to a commissioner for human rights in a region of the Russian Federation is not a reason for refusal of acceptance of the same complaint for consideration by the Federal Commissioner. 

How can I submit a complaint to the Commissioner for Human Rights in Russia?

You can send your complaint or application and the attached duly prepared copies of the decisions on the complaint, made by court or administrative body, in a written form to:

47 Myasnitskaya street
101000 Moscow
Russian Federation

Complaint or application in a written form may be accepted during the personal reception by an authorised official of the Commissioner’s office.

Official website of the Commissioner for Human Rights is an additional means to provide citizens with an opportunity to submit a complaint or application to the Commissioner. 

What is the term of consideration of a complaint or application?

After receiving a complaint, the Commissioner is entitled to:

  • accept the complaint for investigation;
  • explain to the complainant the means of rights and freedoms protection they are eligible to use;
  • forward the complaint to some authorised state or local self-government bodies or officials for settlement;
  • refuse to accept the complaint for investigation.

Within ten days the Commissioner should inform the complainant about the decision taken. 

My rights have been violated, but I have not yet appealed to court. Can I submit a complaint to the Commissioner for Human Rights in the Russian Federation in this case?

Institute of the Commissioner supplements the existent means of human rights and freedoms protection. The Commissioner considers the complaints about decisions or actions (inaction) of state authorities or local self-government bodies and officials, in case the applicant had already appealed against these decisions or actions (inaction) in court or an administrative body, but does not agree with the decisions reached on the complaint. 

What does the mandate of the Commissioner for Human Rights in the Russian Federation include?

Commissioner for Human Rights in the Russian Federation is mandated to:

  • consider complaints of Russian citizens, aliens and stateless persons residing on the territory of Russia;
  • investigate the complaints about decisions or actions (inaction) of state authorities or local self-government bodies and officials, in case the applicant had already appealed against decisions of a court or an administrative body, but does not agree with the decisions reached on the complaint;
  • take appropriate measures, acting on the Commissioner’s own initiative, based on the available information about mass and gross violations of human rights and freedoms, or if a case has either a special social significance or is connected with the need to protect the interests of people unable to use legal means of protection without assistance.

Commissioner for Human Rights in the Russian Federation is not mandated to examine the complaints about the decisions of the Federal Assembly of the Russian Federation chambers and legislative (representative) bodies of the Russian territorial entities’ state authorities.